Lectrium Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of Lectrium’s digital tools and associated services (“Tools”), whether provided on dealership websites or through the Lectrium Dealer Portal at app.lectrium.com. By accessing or using the Tools, you agree to these Terms.

These Terms work together with our Privacy Policy, which describes how Lectrium collects, uses, shares, and safeguards personal information.

1. Nature & Use of Information

1.1. Lectrium provides digital tools embedded on dealership websites, including:
1.1.1. EV Savings Badge: Displays estimated savings and affordability of EVs. This tool and its content are produced by an independent company and are not affiliated with any car brand. The tool provides calculations that are estimates and may not reflect your specific situation. The actual total ownership cost of the vehicle can vary significantly based on numerous factors, including but not limited to environmental conditions, driving behaviors, vehicle maintenance, fuel and electricity prices, charging habits, the age of the lithium-ion battery, and other variables. For additional information on average fuel and electricity prices and MPG/range data, please visit www.eia.gov and www.fueleconomy.gov, or reach out to Lectrium info@lectrium.com.
1.1.2. EV Range Map: Illustrates estimated driving ranges for EVs and locations of public charging stations. This tool and its content are produced by an independent company and are not affiliated with any car brand. The provided calculations are estimates of a new vehicle and may not reflect your specific situation. The actual range of the vehicle can vary significantly based on numerous factors, including but not limited to environmental conditions, driving behaviors, vehicle maintenance, charging habits, the age of the lithium-ion battery, and other variables. For additional information please visit www.eia.gov and www.fueleconomy.gov, or reach out to Lectrium info@lectrium.com.
1.1.3. CO₂ Savings Badge: Displays estimated environmental benefits of electric vehicles. This tool and its content are produced by an independent company and are not affiliated with any car brand. The CO₂ savings percentage is calculated by comparing the emissions of the EV, based on its energy consumption and the CO₂ emissions of the local energy mix in the state where the vehicle is sold, to those of an equivalent gas-powered car; this is determined using its fuel consumption and the national CO₂ per gallon figure provided by the EPA. The actual environmental savings can vary significantly based on numerous factors, including but not limited to changes in the energy mix of the state, vehicle performance, maintenance, driving, and charging habits. For additional information on CO₂ emissions and EV data, please visit http://www.eia.gov and http://www.fueleconomy.gov, or reach out to Lectrium info@lectrium.com.

1.1.4. AI Chat Assistant: Provides conversational, informational responses about vehicles, features, ownership, and the general car-shopping process. This tool and its content are produced by an independent company and are not affiliated with any car brand. You are communicating with an automated artificial-intelligence system, not a human representative of the dealership or Lectrium. The AI Chat Assistant uses generative artificial intelligence and may produce responses that are inaccurate, incomplete, or out of date. Any specifications, ranges, savings, charging figures, or other values it provides are estimates and may not reflect this specific vehicle or your situation. Nothing stated by the AI Chat Assistant is a price, quote, offer, or commitment of any kind, and it cannot sell, hold, or reserve a vehicle or bind the dealership or Lectrium to any term. The AI Chat Assistant does not provide financial, legal, tax, or technical advice. Some responses may draw on third-party or external sources that are not verified by the dealership. Always confirm vehicle details, pricing, availability, and any incentive or eligibility questions with the dealership or a qualified professional before making any decision. For additional information please reach out to Lectrium info@lectrium.com.
1.2. Lectrium also provides the Dealer Portal, an application at app.lectrium.com through which dealership staff and Lectrium personnel administer dealership accounts, configure the Tools, review leads, and view analytics. Section 2 governs access to and use of the Dealer Portal.
1.3. Lectrium does not provide financial, legal, tax, or technical advice, including through any AI-generated content produced by the AI Chat Assistant. Users must consult dealership representatives or official resources for precise vehicle, financial, or incentive-related details.

2. Dealer Portal Access and Acceptable Use

2.1. Eligibility. The Dealer Portal is a business application. It is not a consumer service. Access is granted by invitation to dealership staff, to representatives of OEMs or certification program managers where an agreement permits, and to Lectrium personnel. Vehicle shoppers do not hold Dealer Portal accounts.
2.2. Authority. By accepting an invitation and creating an account, you represent that you are authorized by the dealership or organization named in that invitation to access its data and to act on its behalf within the Dealer Portal.
2.3. Sign-in methods. You may sign in with an email address and a password, or with a Google account. Our Privacy Policy describes what information Google provides to Lectrium when you choose Google sign-in, and how Lectrium uses it.
2.4. Account security. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must not share your account, your password, or your session with any other person. You must notify Lectrium at info@lectrium.com without delay if you suspect unauthorized access to your account.
2.5. Acceptable use. You must not:
2.5.1. Access data belonging to a dealership or organization that you are not authorized to represent.
2.5.2. Attempt to circumvent authentication, authorization, rate limits, or any other access control.
2.5.3. Extract, scrape, or copy data from the Dealer Portal in bulk, except through features that Lectrium provides for that purpose.
2.5.4. Reverse engineer, decompile, or disassemble the Dealer Portal, or use it to build a competing product.
2.5.5. Upload malicious code, or use the Dealer Portal in a way that impairs its operation for other users.
2.5.6. Use consumer contact information obtained through the Dealer Portal for any purpose other than the dealership’s legitimate follow-up with that consumer, and only as permitted by applicable law, including the TCPA and the CCPA.
2.6. Confidentiality. Data visible in the Dealer Portal, including lead records, analytics, and configuration, is confidential to the relevant dealership and to Lectrium. You must not disclose it to any third party without authorization.
2.7. Suspension and termination. Lectrium may suspend or terminate an account at any time, with or without notice, where Lectrium reasonably believes these Terms have been breached, where the underlying dealership agreement ends, or where suspension is necessary to protect the security of the service.
2.8. Availability. Lectrium provides the Dealer Portal on an “as is” and “as available” basis. Lectrium does not warrant uninterrupted or error-free operation, and may modify, suspend, or discontinue any feature. Any service level commitment must be stated in a separate written agreement between Lectrium and the dealership.

3. User Consent & TCPA and CCPA Compliance

3.1. This Section 3 applies to vehicle shoppers who submit contact information through the Tools embedded on dealership websites. By submitting contact information, you
3.1.1. explicitly consent to communication from dealerships, OEMs, or their representatives, including through autodialed calls and robotexts. The communication of the dealership, OEM or their representative may include marketing or advertisement of products, goods, or services.
3.1.2. confirm that you are the current owner/subscriber of the mobile number provided or that the current owner/subscriber of this mobile phone number authorized you to provide this number to the dealer.
3.1.3. understand that your consent is not required as a condition of purchase and that you can revoke your consent at any time.
3.1.4. understand that your carrier wireless and text message fees may apply.
3.1.5. understand that you have a right to ask Lectrium or the Dealer to no longer be contacted or receive automated calls or texts.

4. Liability & Indemnification

4.1. Lectrium serves as a third-party technology provider. Dealerships assume full responsibility for the presentation of Lectrium’s Tools and associated data.
4.2. Lectrium is not liable for inaccuracies, losses, or claims arising from the use of or reliance upon data or AI-generated responses provided by the Tools. AI-generated responses are provided on an “as is” basis, without warranty of accuracy, completeness, merchantability, or fitness for a particular purpose. Users agree to indemnify and hold harmless Lectrium, its affiliates, officers, and employees from all claims arising from the use of or reliance upon the information or AI-generated responses provided by Lectrium’s Tools.
4.3. Dealer Portal users agree to indemnify and hold harmless Lectrium, its affiliates, officers, and employees from all claims arising from their breach of Section 2, from their use of consumer data obtained through the Dealer Portal, and from any unauthorized access that results from their failure to safeguard their credentials.

5. Data Ownership and Privacy

5.1. Data provided through Lectrium’s Tools is subject to agreements between Lectrium and dealerships, OEMs, or certification program managers. Lectrium retains the right to use aggregated and anonymized data unless restricted by contractual obligations.
5.2. Lectrium’s collection and use of personal information, including the content of interactions with the AI Chat Assistant and the account information of Dealer Portal users, are described in the Lectrium Privacy Policy (https://lectrium.com/privacy).

6. Jurisdiction & Governing Law

6.1. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of laws principles. All disputes arising from these Terms shall be resolved in the jurisdiction of Delaware courts.

7. Dispute Resolution

7.1. In the event of disputes arising under these Terms, parties agree to engage in good faith negotiations to resolve issues amicably. If no resolution is found, disputes shall be submitted to arbitration in Delaware, following American Arbitration Association rules.

8. Updates to Terms & Conditions

8.1. We reserve the right to change these Terms at any time by posting a new version on our website. Your continued use of the service after any changes are posted will be deemed to constitute your agreement to and acceptance of such changes.

9. Contact Information

9.1. For inquiries regarding these Terms, please contact: Lectrium, Inc. 3175 Hanover Street Palo Alto, California 94304 United States Email: info@lectrium.com